Customer Service, Digital Systems, Marketing & Operations

Chris Gavin-Egan

I build systems that remove friction between customers and sales. Sometimes marketing.
Sometimes automation.
Sometimes entirely new tools.

But the goal is always the same:

Improve the customer journey.
Improve the bottom line.

Can I Work With You?
Chris Gavin-Egan, digital systems and marketing specialist
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Systems, marketing and operations.
Built to work in the real world.

From customer-facing websites and ecommerce to inventory engines, reporting systems, marketing campaigns and automation, everything here was built to remove friction, improve the customer journey and strengthen the bottom line.

17+
Years as COO and CMO
$1.25M
Annual revenue increase, 6 years running
80K+
Products and parts data managed live every 30 minutes
150+
Dealer accounts on PCW B2B platform
300K+
Fitment records in custom database
25+
Years Adobe Creative Suite

The person behind the systems.

I spent 17 years as COO and CMO at Auckland Harley-Davidson, building a $20M business with 50+ staff across multiple locations. I built most of the digital infrastructure myself: the websites, the databases, the email systems, the e-commerce platforms, the marketing campaigns.

I do not come from a single lane. I cross the lines between technical, creative and commercial because that is where the real problems live, and where the real solutions come from.

I returned to the UK in 2023 and I am based in Bournemouth, available for roles or consultancy across the south of England and remotely.

Full Story

Ready to talk? Let's build something.